If you are not fully satisfied with your purchase of any Michael Abraham pieces purchased from the website, you may return your purchase, in its original unworn condition, within 10 days for a full refund. Custom bespoke pieces are not eligible for returns. You must return the item(s) to us unworn and in perfect condition, with sales receipt and the original packaging. The package must be insured for the full value of the jewelry being returned. We will credit you the amount of your purchase minus the shipping charges. We ask that you call or send us an email alerting us to your decision to return so that we may track that return. If there is any damage or wear to the items refunds may not be give. We reserve to right to charge additional restocking fees, or withhold refunds should items that are returned are found to have been worn.